听力音频:
Part 1
Question 1-4Listen from here
Complete the form below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Product Incident Report
Example |
Answer |
Product: |
rice cooker |
Model Number: |
1____________ |
Price of the Product: |
£ 2____________ |
Name of the Branch: |
3____________ |
Problem: |
4____________ |
Question 5-10Listen from here
Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER’S INFORMATION DETAILS
Name: |
Herbert Hewitt |
Address: |
5___________ |
Postcode: |
6____________ |
Method of payment: |
7____________ |
Card’s Expiry Date: |
8____________ |
Method of Compensation: |
9____________ |
Shopping Frequency: |
10____________ |
Part 2
Question 11-15 Listen from here
Listen to the directions and match the places in questions 11-15 to the appropriate place among A-E on the map.
11.ABCDE Student Centre
12.ABCDE Health Centre
13.ABCDE Internet Unit1
14.ABCDE Complaint Office
15.ABCDE Cafe
Questions 16-20Listen from here
Complete the sentences below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Students in a room don’t need to share a 16____________with ones in other rooms.
Everyone has to write down his name on the 17____________
All the students use a 18____________ to enter the dorm’s front door.
If you want to wash your clothes, go to the laundry room which is located in the 19___________
The dormitory closes at 20____________ every night.
Part 3
Questions 21-22 Listen from here
Choose the correct letters, A-C, and write each next to questions 21 and 22.
According to Betty, which lines describe the sales of both cheese and oil in New Zealand and Colombia?
21.ABC
22.ABC
Questions 23-24 Listen from here
Write the correct letters, A-E, next to questions 23-24.
Which TWO of the following are sales strategies for chocolate in Italy and Germany?
A
- Locate near a children’s school
B
- Change the location of the product on shelves
C
- Give a free gift
D
- Make it the cheapest brand
E
- Make Schmutzig the second cheapest brand
Questions 25-30Listen from here
Complete the table below.
Write NO MORE THAN TWO WORDS for each answer.
Research plan
Betty is interested in how 25____________ affects the sales of cosmetics and 26____________Bruce is going to be concerned with how 27___________ may impact on sales of cookies and the relationships among 28____________, 29____________, and sales. The professor advised the students to bear in mind the extensions of 30____________
Part 4
Questions 31-37Listen from here
Complete the table below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Talking about the history of bikes
Years/Time |
Feature |
Advantage |
Disadvantage |
1830s |
wooden wheels covered with metal |
need 31____________than walking |
quite 32____________ |
33____________ |
Chain and sprocket are 340____________ |
easier and 35____________ride |
harder to balance |
1880s |
use 36____________ |
more comfortable |
The faster you go, the more you feel every bump. |
1890s |
equal-sized wheels |
37____________ |
dangerous before brakes appeared |
Questions 38-40 Listen from here
Choose THREE letters, A-F, and write them next to questions 38-40.
The invention of different gears on a bicycle affected which THREE of the following?
A
- Wheel size
B
- Balance
C
- Rate of speed
D
- The back wheel
E
- Safety
F
- Downhill travel