听力音频：
Part 1
Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Driving school
| Example | Answer |
| Looking for driving lessons given during the: | weekends |
| Address: | 1____________ Road |
| Drive: | the city center
2___________ above the city |
| Teacher’s name: | Allen 3___________ |
| Popular type of car on roads: | 4___________ |
| Best time to take lessons: | practice during the 5___________ |
| Safety driving depends on: | good 6__________ |
| Obtain: | a driving 7___________ |
| Final test fee: | $ 8___________ |
| Duration of test: | approximately 9___________ minutes |
| More advice: | keep a driving 10___________ |
Part 2
Questions 11-15
Complete the sentences below.
Write ONE WORD AND/OR A NUMBER for each answer.
Mount Rushmore
The government finally paid $ 11_____________ to complete the heads of four United States Presidents.
The purpose of the construction of the president’s heads is to develop 12_____________ .
The carvings face 13_____________ to experience maximum exposure to sunlight.
In 1885, the mountain was renamed after a 14_____________ .
It took 15_____________ years to finish the project.
Questions 16-20
Label the map below.
Write the correct letter, A-E, next to questions 16-20.
16.ABCDE information centre
17.ABCDE refreshment centre
18.ABCDE gift shop
19.ABCDE workshop
20.ABCDE visitor centre
Part 3
Questions 21-25
Choose the correct letter, A, B or C.
21. Why does the student want to study Tourism?
A
- good future
B
- good pay
C
- parents’ will
22. What kind of skill will the student gain in the course?
A
- time-management
B
- financial planning
C
- note-taking
23. The student has the ability of
A
- independence.
B
- communication
C
- coping well with statistics.
24. The teacher believes that the industry of tourism is
A
- shrinking
B
- seeing a bright future.
C
- growing popular.
25. How does the student compare the university course with polytechnics?
A
- There are summer schools.
B
- The course is structured in modules.
C
- The price is reasonable.
Questions 26-30
What feature do the speakers identify for each of the following courses?
Choose FIVE answers from the box and write the correct letters, A-G, next to questions 26-30.
Courses
26.ABCDEFG Travel and Business
27.ABCDEFG Japanese
28.ABCDEFG Medical Care
29.ABCDEFG Computer
30.ABCDEFG Public Relations
| Features | ||
| A. | limited value | |
| B. | useful | |
| C. | relevant to career | |
| D. | flexible admission | |
| E. | intensive | |
| F. | improving leadership | |
| G. | self-control and time management | |
Part 4
Questions 31-40
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
Company Outsourcing
Case study – TCP Technologies:
• Manager: Manjeet Khanna
• Main target: to create a 31_________________ environment
Grading for staff:
• Every month grades are published on an 32________________
• The cultural openness increased the quantity of incoming contracted opportunities.
• The cultural openness improved the level of 33________________of the company.
• The increased rate of staff satisfaction has led to growth of 32% in the 34________________
Recent interview:
• A company is not one entity comprised of components, but a living organism composed of cells.
• Manjeet’s motto is 35________________
Benefits of management style:
• The rate of staff turnover has been reduced.
• A 36________________ can be from any other company.
• Grades are not used for 37________________
Features of managing style:
• Personally, the manager wrote emails to respond to the complaints.
• The complaint form known as a 38________________ has access to all employees online.
• The manager can receive any complaints concerning air conditioning, food quality and 39________________entitlement.
• A 40________________ on the anonymous complaint was introduced in the new system.
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