一、听力音频链接如下:
二、听力题目如下:
SECTION 1 : QUESTIONS 1-10
Questions 1-7
Choose the correct letter, A, B or C
Example
The woman says she is interested in
A part-time employment.
B a permanent job.
C unpaid work.
1The librarian says that training always includes
Acomputer skills.
Bbasic medical skills.
Cinterpersonal skills
2All library service volunteers have to
Arecord their arrival and departure.
Bstay within ‘staff only’ sections.
Cwear a uniform
3 The woman would be entitled to a contribution towards the cost of
Atransport by minibus.
Bparking at the library.
Cpublic transport
4One recent library project involved
Alabelling historical objects.
Bprotecting historical photographs.
Ccataloguing historical documents
5At present, the library is looking for people to
Arecord books onto CD
Btell stories to children.
Cread books to the blind.
6The woman says she is interested in a project involving
Ataking library books to people in hospital.
Bdelivering library books to people at home.
Cdriving the disabled to the library.
7The woman agrees to work for
Atwo hours per week.
Bfour hours per week.
Csix hours per week.
Questions 8-10
Choose THREE letters A-G.
Which THREE of the following must be provided by all volunteers?
Acivil conviction check
Bsigned copy of commitment
Ccertificates to indicate qualifications
Demergency contact information
Edate of birth
Fsignature of parent or guardian
Greferees
SECTION 2 : QUESTIONS 11-20
Questions 11-14
Complete the sentences below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
‘Canadian Clean Air Day’ will be held on 11 _________________
Air pollution may be responsible for 12 _________________ deaths every year in Canada.
The sector most responsible for smog-producing pollutants is 13 _________________
Scientists now know that even 14 _________________ of pollutants can be harmful.
Questions 15-20
Complete the notes below.
Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
Reducing Air Pollution
Individual action
respond to the 15 _________________ Challenge’
walk, cycle or car-pool to work
use public transit
16 _________________
17 _________________ your domestic equipment
Government action
emission reduction in the 18 _________________ region of US and Canada
move towards 19 _________________ ( e.g. less sulphur in gasoline & diesel)
reduction of pollutants from 20 _________________ and power plants.
SECTION 3 : QUESTIONS 21-30
Questions 21- 30
Complete the notes below.
Write NO MORE THAN THREE WORDS for each answer.
Field Trip to Kenya
Area of country: the 21 _________________ of Kenya
Accommodation: Marich Pass Field Studies Centre
in traditional ‘bandas’ (bring mosquito 22 _________________)
study areas: 23 _________________, lecture room, outdoor areas
Type of environment: both 24 _________________ and semi-arid plains
Activities:
interviews (with interpreters)
25 _________________ (environment and culture)
morphological mapping
projects (all connected with 26 _________________ issues)
Jack’s group did project on: 27 _________________ supply and quality issues
Expeditions:
to Sigor (a 28_________________ ) to study distribution
to the Wei Wei valley to study agricultural production
to a 29 _________________
Evaluation:
logistics – well run
gave insight into lives of others
provided input for his 30 _________________
SECTION 4 : QUESTIONS 31-40
Questions 31-34
Complete the flow chart below.
Write ONE WORD for each answer
Research methodology
Stage 1 |
Discussion with supermarket department manager to decide on the store’s 31 _________________ for the website |
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Decision to investigate website use as a 32 _________________ way for customers to communicate problems |
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Stage 2 |
Design of questionnaire to identify customers’ experiences and 33 _________________ to problems |
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Data collected from 34 _________________ with customers in four branches of the supermarket |
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Analysis of responses |
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Questions 35-40
Choose the correct letter, A, B or C
35Which pie chart shows the percentage of respondents who experienced a problem in the supermarket?
AChart A
BChart B
CChart C
36Which pie chart shows the reasons why customers failed to report the problem directly to supermarket staff?
AChart A
BChart B
CChart C
37How might the student’s website help the supermarket, according to the manager?
AIt would support the expansion of the company.
BIt would allow the identification of problem areas.
CIt would make the company appear more professional
38 The student says one problem is that some customers
Ado not have computer skills.
Bdo not have their own computer.
Cdo not have access to a computer.
39Further observation of website use is necessary because of
Athe small size of the sample.
Bthe need to evaluate the objectives.
Cthe unrepresentative nature of the respondents.
40One positive result of the website for the supermarket staff could be
Agreater support from management.
Bless chance of unfair complaints.
Cgreater cooperation between staff.
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