一、听力音频链接如下：
二、听力题目如下：
SECTION 1 : QUESTIONS 1-10
Questions 1-6
Complete the table.
Write NO MORE THAN TWO WORDS AND/OR NUMBERS for each answer.
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Rule One |
Rule Two |
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Payment of rent |
on the 5th (Example) |
full amount expected |
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Cooking/Kitchen |
must clean 1 _________________ |
must 2 _________________ |
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Cleaning Duties |
must 3 _________________ |
do once every 4 _________________ |
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Other |
no noise 5 _________________ |
no 6 _________________ |
Questions 7-10
Complete the form.
Write NO MORE THAN TWO WORDS AND/OR NUMBERS for each answer.
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Tenancy Service Online Advertising Form |
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Gender: 7 _________________ |
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Job: 8 _________________ |
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Rent: $9 _________________ |
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Move in: 10 _________________ |
SECTION 2 : QUESTIONS 11-20
Questions 11-17
Complete the sentences.
Write NO MORE THAN TWO WORDS for each answer.
The crime rate in the speaker’s city is 11 _________________
Students will receive much benefit if they do some 12 _________________
Advice can be obtained from friends, homestay parents, and 13 _________________
A 24-hour police station is called a 14 _________________
For late-night travel, use a 15 _________________
Dialling 000 will put you through to 16 _________________
To save time, students should have the nearest station’s 17 _________________
Questions 18-20
Choose THREE answers, A-G, from the list.
Which THREE pieces of advice does the police officer give?
List of Advice
AAvoid dangerous areas
BAdvoid Strangers
CCarry a personal siren
DDon’t stay out late
EStay in well-lit areas
FUse common sense
GCarry pepper spray
SECTION 3 : QUESTIONS 21-30
Questions 21-25
Choose the correct letter, A, B, or C.
21Nicole interviewed:
Aover 50 students.
B50 students.
Cless than 50 students.
22The proportion of students NOT satisfied with the staff is:
Aone quarter.
Bone tenth.
Ctwo thirds.
23Overseas students were mostly concerned about:
Ahomestay issues.
Bthe attitude of the teachers.
Cthe facilities.
24The proportion of teachers Nicole thinks needs improving is:
A10%
Bone third.
C90%
25The speakers agree to show their findings to the:
Aassistant dean.
Bcourse convener.
CCEO.
Questions 26-30
Complete the flow chart.
Write ONE WORD ONLY for each answer.
Nicole’s Interviewing Technique |
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26 _________________ the right place to conduct the interview. |
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27 _________________the interviewee has sufficient time. |
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28 _________________ the purpose of the interview. |
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Guarantee complete confidentiality. |
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29 _________________ the interviewee of beneficial outcomes. |
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Give them a 30 _________________ (e.q. lottery ticket). |
SECTION 4 : QUESTIONS 31-40
Questions 31-33
Choose the correct letter, A, B, or C.
31‘Hard’ HRM is:
Abad.
Bbest for organisations.
Cnecessary.
32‘Soft’ HRM:
Awas quickly realised.
Bconsiders human needs.
Cregards workers as tools.
33Human resources:
Amust also be ‘softly’ managed.
Bare more important than a company’s assets.
Cmostly apply to factories and shops.
Questions 34-40
Complete the table.
Write NO MORE THAN TWO WORDS for each answer.
Three Elements of ‘Soft” HRM
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Motivation |
Raise awareness that job serves a 35_________________ |
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All products and services are 36_________________ |
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Retention |
Make workers feel 37_________________ |
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e.g. say thank you in a 38 _________________ way |
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34 _________________ staff well |
Involve staff in 39_________________ |
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Anyone can display intelligence, know-how, and 40_________________ |
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