一、听力音频链接如下:
二、听力题目如下:
Part 1
Listen and answer questions 1 – 10.
Questions 1 – 3
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Questions 4 – 6
Choose the correct letter, A, B or C.
- 4 What aspect of the flight does the man complain about?
A punctualityB legroomC temperature
- 5 What does the man think about the food served during the flight?
A It is not enough to eat.B It is expensive.C It has a bad taste.
- 6 What does the man think of the service of the staff?
A satisfiedB long waitC bad attitude
Part 2
Listen and answer questions 11 – 20.
Questions 11 – 16
What is customers’ attitude towards the following services?
Write the correct letter, A, B or C, next to questions 11-16.
A They are very interested.
B They might be less interested.
C They are not interested.
11 a free gift12 a driver for an extra fee13 a package service14 updated car models15 a discount16 a new branch companyQuestions 17 – 20
Choose the correct letter, A, B or C.
- 17 What is the problem of the public transport?
A Traffic jamsB Pedestrian safetyC Low efficiency
- 18 According to the speaker, what is true about the transportation?
A Buses are easy to find.B Taxis are punctual.C Airplanes are unaffordable.
- 19 According to the speaker, what is true about the bus?
A Passengers occasionally spend more than half an hour waiting for it.B It is sometimes overcrowded.C It is often dirty.
- 20 What is the existing situation about the price of bus tickets?
A It is fluctuating severely.B It is declining.C It needs to be increased.
Part 3
Listen and answer questions 21 – 30.
Questions 21 – 25
Choose the correct letter, A, B or C.
- 21 What was the most difficult problem when the company was founded?
A No clear objectivesB No formal structuresC No perfect premises
- 22 What is the staff unsatisfied with?
A The type of workB The work assignmentC The feeling of appreciation
- 23 What was the problem of the manager?
A He had a lot of tasks to do.B He employed too many people and let them go then.C He always made decisions by himself.
- 24 What does the staff think of the new manager of the company?
A They are delighted to see that the meeting time is shorter.B They feel annoyed toward him.C They are amazed that he has done it well.
- 25 What achievement has the organisation made already?
A Children were involved in painting the entrance area.B There was no particular achievement.C It built a local primary school.
Questions 26 – 30
Complete the summary below.
Write NO MORE THAN THREE WORDS for each answer.
Part 4
Listen and answer questions 31 – 40.
Questions 31 – 40
Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.
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